Privacy Policy
Your personal information is safe with us.
At Tooth Wagon, we’re committed to protecting your privacy and keeping your personal information secure.
This policy explains how we collect, use, and protect the information you share with us—whether you're booking a visit, submitting a consent form, or simply browsing our website.
We're fully compliant with Australian privacy laws and take your confidentiality seriously.
Privacy Policy (Victoria, Australia – Tooth Wagon)
Effective Date: 14 August 2025
Business Name: Tooth Wagon
Location: Victoria, Australia
1. What This Policy Covers
This Privacy Policy outlines how Tooth Wagon collects, uses, stores, and discloses personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
2. Information We Collect
We may collect the following personal information:
a. Names, contact details (phone, email)
b. Organisation or facility name
c. Medicare and health information (where required)
d. Appointment preferences and notes
e. Child and aged care consent and medical details
We collect this information through:
a. Online booking forms
b. Email or phone communication
c. Consent forms provided to schools, daycares, or aged care facilities
3. Why We Collect Your Information
We use your information to:
a. Provide mobile dental services
b. Schedule appointments
c. Verify eligibility for Medicare (CDBS)
d. Maintain accurate health records
e. Communicate with patients or guardians
f. Comply with our legal and professional obligations
4. How We Store and Protect Information
All data is stored securely via encrypted systems. Only authorised staff have access to personal and medical information. We take reasonable steps to protect your data from misuse, interference, or unauthorised access.
5. Sharing of Personal Information
We may share your information:
a. With Medicare or relevant health agencies (for billing and verification)
b. With guardians, carers, or educational staff (when appropriate)
c. When required by law or with your consent
We do not sell or rent your personal information.
6. Access and Corrections
You have the right to request access to or correction of your personal information. Contact us via email or phone and we’ll respond within a reasonable time.
7. Website & Cookies
We may collect limited non-personal data via cookies to improve website performance. You can manage cookies in your browser settings.
8. Questions or Complaints
To ask a question or lodge a privacy complaint, please contact us at:
Email: [email protected]
Phone: 0468 000 114
If you're not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) via www.oaic.gov.au
Reserve Your Spot
If getting to a clinic is hard, we’ll bring the clinic to you. No one should struggle with oral health — we’re here to change that, one smile at a time.
Copyright 2025. Tooth Wagon. All Rights Reserved.